PRM awareness training

This e-learning course is about assisting passengers with reduced mobility (PRM). All employees at Eindhoven Airport who come into contact with PRM passengers should finish this training.

Step by step

  • Log in through: https://ea.instructie.net/

  • Select the training: Persons with Reduced Mobility (available in Dutch or English)

  • Complete the training

  • Take the test questions by selecting “Start Test”

  • After completion, the certificate will appear in your learning profile, and you can print the certificate

  • Share the certificate with your supervisor so it can be registered

Objective After completing the e-learning, you will:

  • Know the relevant regulations

  • Be able to identify someone with reduced mobility

  • Understand how to meet the needs of a passenger with reduced mobility

Background Eindhoven Airport is responsible for ensuring equal treatment and awareness regarding mobility limitations among all employees who come into contact with PRM passengers (Passengers with Reduced Mobility). This obligation stems from applicable regulations and is essential to ensure that all PRM passengers receive appropriate support during their journey.

Training The training is offered through an e-learning module of approximately 45 minutes. After completing the module, you are required to take a test. This test helps you assess your knowledge and confirm that you have understood the content. Certificate Upon successful completion (80%), you will receive a certificate. This certificate must be available for inspection upon request by Eindhoven Airport or the supervisory authority ILT. The training must be repeated every two years.

Action required

Make sure to complete the e-learning in time and keep the certificate in an easily accessible location. The certificate must be available for inspection upon request by Eindhoven Airport or the supervisory authority ILT. The training must be repeated every two years.